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Harpoon for Teams

Frequently Asked Questions Is Harpoon a good fit for my business?

We love seeing business owners and their teams get excited at the thought of using Harpoon! But we know switching to a new product can be a big commitment. The following answers about Harpoon might be helpful as you take your time to think things through:

  • What is Harpoon exactly?

    Harpoon is a cloud-based software platform that provides financial planning, forecasting, scheduling, time-tracking, expense-tracking, billing, and budgeting tools for freelancers, studios, and agencies.

  • What makes Harpoon unique?

    At its core Harpoon is designed to help you set, track, and achieve a target revenue goal for your business. We accomplish this with a unique combination of features and design not found in any other product. Opinionated features like expense budgeting, financial planning, and project scheduling set Harpoon apart from your typical invoicing and time-tracking apps, helping you run a healthy, profitable business.

  • Where does Harpoon fit in with the other apps and software I currently use?

    Harpoon is designed to completely replace software like Freshbooks or other similar invoicing and time-tracking apps. We handle your business's time tracking, billing, expense management, and more. Think of us as an all-in-one financial management solution for your business.

  • What kind of businesses use Harpoon?

    Although most of our customers are in the creative space (e.g. teams of designers, developers, photographers, writers, marketers, etc.) Harpoon works great for any business that bills clients for services.

  • Can I invite my team to Harpoon?

    Absolutely. Harpoon is designed for teams who need to track time for client projects. Each team member can be assigned a different role which defines the type of access they have to your Harpoon account. You can easily accommodate business partners, project managers, staff, contractors, etc.

  • Does my accountant need to use Harpoon?

    No, your accountant can continue using whatever software they prefer. Although Harpoon provides many accounting features, it was built from the ground up with business owners and their teams in mind. Most of our customers use Harpoon to run their day-to-day businesses, and then when tax time comes around they hand off financial reports from Harpoon to their accountants.

  • Will Harpoon replace my current project management software?

    For time-tracking, billing, and financial management Harpoon has you covered. And although you'll enjoy effortless project collaboration with your team, Harpoon isn't designed to replace deep client communication and sharing tools like Basecamp. Think of Harpoon as your financial business partner, helping you set goals, track time, budget expenses, and get paid.

  • Does Harpoon have all the financial features my business needs?

    Although Harpoon is simple on the surface, we've carefully built layers of powerful features into our product to accommodate the needs of businesses both small and large. You'll find everything you'd expect in a mature invoicing and time-tracking app, but it's the layers of additional features that turn Harpoon into a robust financial management platform for your business. We don't think you'll hit a wall, but the best way to know for sure is to try it for yourself for free!

  • How does the 14-day free trial work?

    After creating your account you have 14 days to try Harpoon. No credit card information is required. During your trial you have unlimited access to all of Harpoon's features.

  • What happens at the end of my trial?

    After 14 days you'll be prompted to upgrade to a paid plan to continue using Harpoon. If you decide not to upgrade, your account will become inactive, but your trial data will be saved for a limited period of time in case you decide to upgrade later.

  • Are there limits to the different paid plans?

    Plans are based on the size of your team. Other than that there are no limits on number of clients, projects, invoices, or anything else. Each plan gives you unlimited access to all of Harpoon's features.

  • Do you offer discounts for yearly plans?

    Yes. If you choose to pay your subscription on an annual basis we'll provide a 21% discount. For example, our $19/month Freelancer plan billed annually would be the equivalent of $15/month.

  • What if my team is larger than 20 people?

    No problem. If you're an agency with more than 20 people who need access to your Harpoon account, each additional team member is $5 per user per month. Contact us and we'll get you set up.

  • Do I need to sign a contract?

    Absolutely not. Harpoon is a pay-as-you-go service. Use Harpoon for as long as you'd like and you'll be billed monthly or yearly. There are no commitments. You can cancel your subscription whenever you'd like.

  • Are there hidden costs or fees?

    Nope. The subscription plan price you see is the price you pay. No hidden fees, no gotchas, no surprises. If you decide to upgrade to a paid subscription after your free trial expires you'll be billed monthly or annually.

  • Is my data secure?

    Yes. Like your online banking Harpoon uses SSL encryption for your account data. And your credit card information (and any client payments you accept online) are handled securely using Stripe's third-party payment processing.

  • Do I need to download any software?

    No. Harpoon is hosted online. All you need is your web browser. There's never any software to install, or any updates to worry about. Harpoon will always be up-to-date with the latest features automatically.

  • What if I still have questions?

    We'd be happy to answer any questions you might have. Simply email us your questions and we'll get back to you quickly, or feel free to browse our Support Center.

"Harpoon is not only one of the best looking freelance tools, it is also easy to use. Invoice reminders alone have given me peace of mind along with financial forecasting. It is my most used tool with my business."

Michael Farrington, Creative Director

Ready to achieve your financial goals? Try Harpoon risk-free for 14 days.

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