Announcement: In response to COVID-19 Harpoon launches "Pay What You Can" subscription pricing
This Agreement was last modified on May 22, 2018.
Basic Account Information: When you sign up for our Product we ask for your name, email address, and a password. This information is used to provide you a unique, secure login for your account.
Service Based Information: During the use of our Site and/or Product you might voluntarily provide Harpoon with other personal or business information in order to take advantage of the services our Site and/or Product makes available. For example, when using our Product's invoicing system you might opt to provide Harpoon with your business address so it can be displayed on your invoices. Any personal or business information you decide to provide during the course of using our services is completely voluntary. If you choose not to provide personal information which is required for the functionality of a service it's possible we might not be able to provide that service.
Billing Information: If you subscribe to our Product you will be asked to provide additional payment information (e.g. credit card information) that is required to process the transaction and your Product subscription payments. We use a trusted third-party service called Stripe to securely store and process billing information.
We may get information about you from sources outside of our Site or Product. For example, our Product has the ability to integrate with third-party services. If you voluntarily choose to connect your Harpoon account to a third-party service there might be information collected from the third-party service and stored in your Harpoon account in order to facilitate the intended results of the integration.
We use information about you as mentioned above for the purposes listed below:
Regarding EU data protection laws, our legal use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account--for example, in order to enable access to our Product on your device or charge you for a paid plan; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information--for example, to provide and update our services, to improve our services so that we can offer you an even better user experience, to safeguard our services, to communicate with you, and better understand user retention and attrition, to monitor and prevent any problems with our services, and to personalize your experience; or (5) You have given us your consent.
We do not sell our users' private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
We work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our services for potential vulnerabilities and attacks. Your online account for our Product is protected by your own email and password so we encourage you to keep your password private to reduce risks of unauthorized access to your account. Harpoon uses SSL encryption for your Product account data and your credit card information (and any client payments you accept online) are handled securely using Stripe's third-party payment processing.
We only retain personal information and business data for as long as necessary to provide a service, or to improve our services in the future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure 100% of the time, and cannot guarantee absolute data security.
If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
You have several choices available when it comes to information about you:
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation ("GDPR"), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You can usually access, correct, export, or delete your personal data using your account settings and tools that we offer, but if you aren't able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us and get in touch. EU individuals also have the right to make a complaint to a government supervisory authority.
In short, we only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
If you'd like to use third party integrations with Harpoon, please keep in mind that when you interact with them you may provide information about yourself to those third parties. We don't own or control these third parties and they have their own rules about collection, use and sharing of information, which you should review.
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalize your content (e.g. advertising, language).
Cookies set by the website you are visiting are normally referred to as "first-party cookies," and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called "third-party cookies," and can be used to track you on other websites that use the same third-party service.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. At times we may use essential cookies to enable certain functions in our Product or Site.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience's overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. We may use performance cookies in our Product or Site.
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.